How to Order

To Purchase

Once you have selected an item that you wish to buy, click on the green "Add to Cart" button. You will then be directed to your online shopping basket on PAYPAL where you can adjust the quantity (position cursor to the right of "1", press backspace and enter the new quantity). To purchase another item, click on the "Continue Shopping" button at the bottom of the page and you will be redirected back to our Website. To remove an item, click on the box under the heading "Remove". The box will display a green tick. At any time thereafter, click on the "Update Cart" button to validate. You may consult your shopping basket at any time by clicking on the orange "View Cart" button on the top right hand side. (click on "Continue Shopping" to return to our Website).
N.B. DO NOT USE THE PAGE FORWARD/BACK BUTTONS ON YOUR BROWSER TO SWITCH BETWEEN YOUR SHOPPING BASKET AND OUR WEBSITE

Proceed to the Check Out

When you select "Proceed to the Check Out" PAYPAL will ask you to register your name and email address with a password if you do not already have a PAYPAL account. Complete all remaining details as directed by PAYPAL

Please note that all credit and debit cards payments are processed by PAYPAL, a leader in internet payment solutions. Your card details are entered on their secure server and are never seen by us or by our webserver.

Payment by Cheque 

Download, print and complete the order form and send with enclosed cheque. Alternatively, proceed as above then copy and paste your shopping basket, remebering to add the postage, if applicable, to the total. Please make cheques payable to S.A.RL. Marygold and allow extra time for delivery. DO NOT SEND CASH THROUGH THE POST.

We will acknowledge receipt of your cheque by e-mail.

Postage Costs to France and U.K. only

€0,01 - €55 = € 8.00; OVER €55 = FREE to the same address.

For other countries, please contact us. Our quote will be based on the difference in price between the cost sending to France and sending abroad as quoted by the French Post Office.

Returns

If for any reason you are unhappy with the item you have purchased, return it to us in a re-saleable condition within 7 days and we will issue a full refund. However, please contact us before returning the product(s). This does not affect your statutory rights.

Please wrap the package securely and post it at your expense to Customer Services, S.A.R.L. Marygold, 29, rue Nationale, 60800 Crépy en Valois, France, with proof of posting from your Post Office.
 
Giftwrap 

If you require items to be giftwrapped, please provide details by e-mail only. This service is provided free of charge on orders of €20 or more in any combination. We are happy to giftwrap food assortments (biscuits, teas, confectionery)

General Information
 
All prices on this website are up to date and include VAT.
 
At the latest, orders will normally be despatched within 5 working days. Confirmation of despatch will be sent to you by e-mail. Should an item be temporarily unavailable, we will advise you accordingly and arrange to have it sent at a later date at no extra cost. Alternatively, you may cancel that item against a refund.
 
Customer information

All information supplied is only used to enable us to process your order more efficiently. Under no circumstances is it passed to a third party.

Intellectual Property Rights

All rights including copyright, design and trade mark rights in the site are owned by S.A.R.L. Marygold.

 
Any Questions? 

Please don't hesitate to contact us.

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